Privacy Practices
For your convenience, our most common customer questions are answered right here.
INTRODUCTION
We recognize that the privacy of your personal information is important. The purpose of this policy is to explain how TMS Insurance Brokerage, INC, doing business as Texas Medicare Solutions (referred to as “we,” “our,” or “the Company”), handles the information collected through the use of this website. Portions of this website may describe privacy practices applicable to specific types of information or specific web pages.
This policy does not apply to information collected through other means such as by telephone, in-person meetings, or email, although that information may be protected by other privacy policies or practices. This website is intended for a United States audience, and any information you provide, including personal information, will be transferred to and processed by a computer server located within the U.S.
COOKIES AND TRACKING
We use various technologies, including “cookies,” to gather information from our website visitors. Cookies help us understand how visitors interact with our site, such as pages visited and the frequency of visits, enabling certain features on the website. These cookies are used internally only and are never shared with third-party advertisers.
Cookies may include “single-session cookies,” which store information for a single visit and are erased afterward, and “persistent cookies,” which remain on your computer until they expire or are deleted. You may disable cookies at any time by adjusting your browser preferences; however, doing so may limit certain features on this website. We do not respond to “Do Not Track” browser signals as there are no industry-accepted standards for interpreting them.
We may also use analytics companies to gather data, such as which pages are visited and how often, to improve our website and user experience.
YOUR PERSONAL INFORMATION
This website may include opportunities for you to provide us with personal information such as your name, email address, phone number, and mailing address. You are not required to provide this information, but certain functions or services may not be available to you without it.
We may use personal information for several purposes, including:
- Responding to inquiries or requests.
- Personalizing your experience on our website.
- Sending our monthly newsletter with information about our company and services.
- Complying with applicable laws and regulations.
- Protecting health, safety, or legal rights.
- Performing analytics and improving our services.
We may contact you through the contact information you provide, including email or phone, and we will respect any opt-out requests you submit.
SHARING PERSONAL INFORMATION
We do not share your personal information with third parties except as outlined in this policy or as permitted by law. We may share information in response to legal obligations (e.g., subpoenas or court orders) or in the event of a company merger or acquisition.
We may use third-party companies to help provide services on our behalf, such as email marketing services (GoDaddy and GoHighLevel) or hosting solutions. We may share the necessary personal information with these companies to perform these services.
WEBSITE AND INFORMATION SECURITY
We implement reasonable technical, administrative, and physical safeguards to protect the information you provide through our website. However, no system is impenetrable, and we cannot guarantee the absolute security of our website or your data, especially during transmission over the internet.
OUR ONLINE COMMUNICATION PRACTICES
We may send periodic communications, including our monthly newsletter, to individuals and organizations. These communications may include general company updates and information about our products or services. If you wish to opt-out of these communications, you can do so by following the unsubscribe instructions provided in the email or by contacting us directly.
EFFECTIVE DATE
The effective date of this policy is March 30, 2025.
CHANGES TO THIS PRIVACY POLICY
We may update this privacy policy over time. Any changes will be posted on this page, and we will notify you where necessary.
Please visit this page periodically to review any updates.
